Privacy policy

Controller: European Crisis TV, c/o Nederlandse Academie voor Crisismanagement (CMA), BC Parktoren, Nieuwe Stationsstraat 20, 6811 KS Arnhem, the Netherlands (postal address, no visitors), contact@europeancrisistv.com. European Crisis TV is administered by FOP Mr. E.F. Gmelig, registered in Ukraine under number 8000014559.

EU representative (GDPR Art. 27): Nederlandse Academie voor Crisismanagement (CMA), BC Parktoren, Nieuwe Stationsstraat 20, 6811 KS Arnhem, the Netherlands, info@crisismanagement-academie.nl. Because we are based outside the EU, EU residents and supervisory authorities may contact our representative about any data protection matter, in English or Dutch.

What we collect

• Account: your email address and login times (to log you in).
• Membership: plan, status and payment references from Paddle or monobank. We never see or store your card details.
• Newsletter: your email address and sign-up date.
• Personal alerts: your email address, the place, radius, countries and kinds of stories you chose, and which alerts we sent you.
• “Am I affected?” and alerts: the town you type, or your location rounded to about 1 km if you share it. We use it for the lookup only and do not link it to you; we keep the town lookup in a cache.
• Reader reports: what you send us (text, place, time, photo) and, if you give them, your contact details, plus a one-way code made from your IP address to stop abuse. Photos are stripped of hidden data such as GPS position before we store them. We never publish your name or contact details.
• “What changed since your last visit”: the time of your last visit to a story is kept only in your own browser (local storage), never sent to us.
• Business API: the details you give when requesting access (organisation, name, email, phone, use case), and for customers the contract, billing details, invoices and API usage counts. Kept as long as tax and accounting law requires.
• Cookies: a login cookie (necessary), and, only with your consent, advertising and analytics cookies from Google.

Why and legal basis

• To provide your account and membership (contract).
• To send the newsletter you asked for (consent; unsubscribe any time).
• To send the alerts you set up (consent, confirmed by email; change or stop them with the link in every alert).
• To check and, with your permission, publish reader reports (consent), and to prevent abuse of the form (legitimate interest).
• To show ads and measure traffic (consent, collected by our cookie banner).

Processors

Supabase (database and login), Hostinger (hosting), Paddle (our reseller and merchant of record, which processes your payment and billing details as an independent controller) and monobank (payments in Ukraine), Google (ads and analytics, with consent; and Google Reader Revenue Manager on article pages, which lets you follow or sign up for ECTV through your Google account), Google Gemini (AI translation and fact labelling of our own articles; no reader data), OpenStreetMap Nominatim (turns the town you type, or your rounded location, into coordinates; it receives the request but not your identity from us), and our email provider.

International transfers

We are based in Ukraine, and some of our processors are in the EU or the USA. Transfers outside the EU are protected by the European Commission's standard contractual clauses or an adequacy decision.

Your rights

You can request access, correction, deletion or export of your data by emailing us. You can complain to your data protection authority.

Retention

Account data is kept while your account exists. Payment records are kept as long as tax law requires. Alerts are kept until you remove them. Reader reports that are not published are deleted within 90 days; published ones stay with the story, and you can ask us to remove yours at any time.