Whistles suspends online orders after cyber incident at TFG London
The retailer paused website orders while its parent investigated a cyber incident affecting three fashion brands.
British fashion retailer Whistles suspended online orders after a cyber incident disrupted systems operated by its parent, TFG London, the Daily Mirror reported, citing company statements.
TFG London said it identified the incident on Sunday, 11 October. It affected some information technology systems used by Whistles, Hobbs and Phase Eight, the company said.
Whistles informed customers that orders through its website were temporarily paused and said shoppers could still buy goods in physical shops while the company worked on restoring service.
The parent company said specialist cyber security teams were investigating the breach and working to restore affected capabilities. It apologised for the disruption to online shoppers.
TFG said it had no reason to believe payment information was at risk. This was a company assessment during an ongoing investigation, rather than an independent forensic conclusion.
Other brands within the group were reported to be continuing normal operations. Phase Eight and Hobbs were still accepting online orders at the time of the coverage.
The company had not disclosed the attacker, confirmed whether personal data had been accessed, or given a firm date for the restoration of Whistles online ordering.
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What we know
- British fashion retailer Whistles suspended online orders after a cyber incident disrupted systems operated by its parent, TFG London, the Daily Mirror reported, citing company statements.
- TFG London said it identified the incident on Sunday, 11 October. It affected some information technology systems used by Whistles, Hobbs and Phase Eight, the company said.
Not yet confirmed
- Further investigation or final operational details are not established.
Why it matters for Europe
The parent company said specialist cyber security teams were investigating the breach and working to restore affected capabilities. It apologised for the disruption to online shoppers.
Sources
Reported by 2 reports from 2 independent outlets in 1 countries.
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Questions and answers
- What happened?
- British fashion retailer Whistles suspended online orders after a cyber incident disrupted systems operated by its parent, TFG London, the Daily Mirror reported, citing company statements.
- What remains uncertain?
- The company had not disclosed the attacker, confirmed whether personal data had been accessed, or given a firm date for the restoration of Whistles online ordering.
This article was written with AI assistance from 2 verified reports and checked under the ECTV editorial policy. Spotted an error? Request a correction.